Effective Date: March 1, 2026 Last Updated: March 1, 2026

1. Acceptance of Terms

By accessing or using the website hattiescaringhands.net ("Site") operated by Hattie's Caring Hands® ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Site.

2. About Our Services

Hattie's Caring Hands® provides non-medical in-home care services for older adults and individuals who need support with daily living activities. Our services include personal care, companionship, meal preparation, light housekeeping, medication reminders, respite care, memory support, and related assistance.

3. Website Use

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

• Use the Site in any way that violates applicable local, state, or federal laws

• Transmit unsolicited or unauthorized advertising or promotional material

• Attempt to gain unauthorized access to any part of the Site or its related systems

• Reproduce, duplicate, or exploit any part of the Site without our express written permission

4. Informational Purpose Only

The content on this Site — including service descriptions, care information, blog posts, and resources — is provided for general informational purposes only. It is not a substitute for professional medical, legal, or financial advice.

We make reasonable efforts to keep information accurate and up to date, but we make no warranties or representations of any kind regarding the completeness, accuracy, or reliability of any content.

5. Service Agreements

Actual home care services are governed by a separate Service Agreement entered into between Hattie's Caring Hands® and the client or their authorized representative. These Terms and Conditions apply to use of this website only and do not constitute a service contract.

Scheduling a free consultation does not obligate either party to enter into a service agreement.

6. Consultation Requests

By submitting a contact form or consultation request on this Site, you authorize Hattie's Caring Hands® to contact you via phone, email, or other means to discuss your care needs. This does not create a client relationship until a formal Service Agreement is signed.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and the Hattie's Caring Hands® name and trademark — is the property of Hattie's Caring Hands® and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this Site without our express written consent.

8. Third-Party Links

Our Site may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. We have no control over their content and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Limitation of Liability

To the fullest extent permitted by law, Hattie's Caring Hands® shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or reliance on any information contained herein.

Our total liability for any claim arising from use of this Site shall not exceed $100.

10. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [hattiescaringhands.net/privacy/privacy].

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Middlesex County, Massachusetts.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

14. Contact Us

For questions about these Terms and Conditions:

Hattie's Caring Hands® 24 Crescent St suit 302, Waltham, MA 02453 📞 (617) 615-3370 ✉️ info@hattiescaringhands.net 🌐 hattiescaringhands.net